Ticket Taker Jobs in Boston 2024 – Apply Now

At every Fenway Park event, the Event Operations Team of the Boston Red Sox is dedicated to providing an amicable, all-encompassing, and indelible experience for every spectator. Our group’s five members collaborate harmoniously to guarantee that our supporters have an exceptional experience at Fenway Park. Our dedication commences with our ticket takers at the entrance, continues with our elevator operators, who assist you to your seats and concludes with our greeters and ushers, who provide directions to your seats.

In conclusion, our Quality Control team verifies that Fenway Park maintains the utmost hygiene and guarantees a satisfactory experience for patrons during concession stand times. Each of these groups collaborates to guarantee the satisfaction and well-being of every devotee throughout their visit to the amusement park.

Details of Ticket Taker Jobs in Boston:

Position Overview:

The duties of this part-time Event Operations position include quality control, ushering, greeting, ticket processing, and mobility assistance. Patrons are greeted and welcomed by ticket takers as they proceed through one of the five Fenway gates. Ticket takers are readily available to respond to inquiries from patrons as they enter the stadium. Additionally, they must have the willingness to assist attendees with trivial ticket-related issues that may arise at the entrance. Ticket takers are required to be cooperative and team-oriented to ensure the seamless operation of their gates during their shifts.

If you are employed under the Event Operations umbrella, your role will be limited to a single group and will not vary from game to game (e.g., if you are hired as a ticket taker, you will not have the ability to transition to mobility/user, etc. on a game-by-game basis).

“Please be advised that you will be required to attend and complete our New Hire, All Staff, and TEAM Trainings before your first day of work before the start of the 2024 season.”

Check Also: Receptionist Jobs in Boston 2024 – Apply Now

Characteristics/Qualifications:

• A minimum of 65 Red Sox games and 75% concert attendance are required (subject to change for mid-season recruits).
• Flexible scheduling, including evenings, weekends, and holidays, is required.
• Must have the capacity to stand for a maximum of four hours.
• Demonstrating exceptional proficiency in written, oral, and telephone communication.
• Experience in sales and/or customer service is preferred, but not required.
• Required to be at the park at least two hours before the scheduled game time (e.g., for a 7:10 p.m. game, staff must be present at 5:10 p.m.; for a 1:05 p.m. game, staff must be present at 11:05 a.m. for roll call; and so forth). and personnel will remain at work for approximately 1.5 hours following the initial proposal.
• Ability to operate the MLB Ballpark App to assist with nightly troubleshooting of ticketing issues.
• Although homestands typically span seven to ten consecutive days, Event Operations personnel are required to be present on-site throughout their entire shift to fulfill their job responsibilities.

Beyond mere acceptance of diversity, the Boston Red Sox and Fenway Sports Management go above and beyond. Our organization is devoted to upholding our core principles, fostering a sense of belonging among employees, and engaging in community service.

Too frequently, individuals seeking employment fail to submit applications for positions because they fail to satisfy every requirement. If you are enthusiastic about this position and possess exceptional skills, we strongly urge you to submit your application. Your exceptional experiences and abilities may be precisely what we’ve been seeking.

Potential employees shall be afforded equal consideration without regard to protected genetic information, infirmity, disability, military or veteran status, ancestry, sexual orientation, age, national origin, or religious affiliation, color, sex, age, or national origin.

Benefits of Ticket Taker Jobs in Boston:

• Adaptable Hours: Ticket attendant positions may provide individuals seeking part-time or shift-based employment with the convenience of flexible working hours. This flexibility may prove advantageous for individuals who are students or have additional obligations.
• Entrance-Level Prospects: Ticket attendant positions are frequently entry-level, thereby rendering them attainable for individuals lacking a substantial professional background. This presents an opportunity for individuals seeking employment.
• Customer Engagement: Ticket collectors interact directly with patrons and event attendees. Interpersonal and customer service proficiencies may be improved through the act of greeting and aiding patrons.
• Enrollment in Events: Ticket purchasers generally are granted complimentary or discounted admission to events and performances, which can be a significant advantage for those with a keen interest in live performances and entertainment.
• Team environment: Generally, ticket collectors are members of a larger group tasked with the management of the event. The collaborative atmosphere cultivates a sense of camaraderie and cooperation among the personnel.
• Possibility of Tips: Tipping for satisfied consumers may be an opportunity for ticket takers at select establishments. Although not assured, gratuities may serve as a supplementary stream of revenue.
• Consistent Employment: Ticket attendants are provided with a stable source of employment at venues that host frequent events, particularly if the venue conducts events every year.
• Basic Job Duties: The duties of a ticket attendant are generally uncomplicated and comprise performing the following: gathering tickets, delivering directions, and aiding customers. Individuals who favor straightforward job responsibilities may find this simplicity appealing.
• Proximity to the Entertainment Sector: Those who examine tickets are granted access to the amusement and events sector, thereby acquiring knowledge regarding the operational aspects of managing and hosting a wide range of occasions.
• Promotion of Networking Opportunities: Possibilities for networking with event organizers, venue administrators, and others in the entertainment industry may arise from employment in a venue.
• Seasonal workplace employment: Seasonal ticket collector positions may be available at select venues, coinciding with periods of high demand for events. This may prove beneficial for job seekers in search of transient employment.
• Employment opportunities locally: Local venues frequently have available ticket attendant positions, which mitigate the necessity for lengthy commutes and provide employment prospects within the community.

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