Student Services Officer Jobs – H1b Visa Sponsorship

Student Services Officer is a position being advertised by the Department of Microbiology and Immunology. This individual would be responsible for the administration, implementation, and interpretation of university and departmental policies and procedures pertaining to housing, financial aid, admissions, advising, career counseling, registrar services, visa services, student life, and academic services. Effectively identify, elucidate, and resolve complex or highly visible issues that have substantial impact and significance across multiple domains. This requires the application of advanced technical and professional knowledge and the exercise of independent judgment.

The Student Services Officer (SSO) serves as the primary liaison between mentors and prospective and current graduate students and postdoctoral scholars. At present, 35 graduate students and 25 postdocs are assisted by the SSO in collaboration with the administrative associate of Student Services. administration of a long-standing departmental NIH T32 Training grant and all administrative and financial administration for the graduate and postdoctoral programs fall under the purview of the SSO.

The primary duties of this role consist of overseeing the expenditure of programmatic funds in adherence to relevant government and university policies, fulfilling the obligations of sponsors regarding reporting and compliance, and ensuring the timely completion of administrative deliverables. In addition to advising faculty and students, the SSO oversees the degree progress of graduate students, ensuring that program and university requirements and milestones are met on time.

The SSO administers funding for all students in the Department and coordinates support for student travel, including the processing of visas and arrangements for visiting students. All facets of graduate student appointments are under the purview of the SSO, which includes the administration of leaves of absence, department transfers, reappointments, and terminations. These responsibilities are under the supervision of the SSO for postdoctoral scholars and are primarily managed by the Student Services administrative associate. Furthermore, the SSO is responsible for coordinating the graduate program admissions process for Microbiology & Immunology.

The responsibilities of this role encompass the management of M&I courses, such as Bulletin entry, room scheduling, and course setup. The SSO provides students with information regarding funding opportunities and campus community resources in coordination with the Office of Postdoctoral Affairs and the Office of the Vice Provost for Graduate Education, among others. An administrative associate who assists with the student services program of the department is under the co-supervision of the SSO.

The role will be situated on the Stanford campus and will involve a hybrid work arrangement, which combines in-person and remote work. Arrangements are susceptible to modification in light of operational requirements.

Details About Student Services Officer Jobs:

• Title: Student Services Officer Jobs – H1b Visa Sponsorship
• Organization: Stanford University
• Job Type: Full-time
• Salary: $80,000 – $104,000 a year
• Working Conditions: Extended work hours, evenings, and weekends are possible.

Responsibilities of Student Services Officer Jobs:

• Supervise a department or program within student services, assess and make recommendations regarding program eligibility. Evaluation of decisions suggested by other personnel.
• Assist in the resolution of program issues and concerns, interpret policies, and mediate complex and delicate matters through collaboration with others. Responsibilities may include evaluating and suggesting program enhancements.
• Respond to students in crisis, at risk, or with other program-related concerns by resolving multidimensional issues; counsel students and parents on sensitive and confidential matters.
• Supervise and develop an extensive array of programs and services, provide guidance and counsel, assess their efficacy, and propose recommendations for future initiatives.
• Complex issue reconciliation and analysis of a variety of transactions from multiple sources.
• Consolidate information from various sources and generate reports and presentations for management.
• Identify and assess data requirements while overseeing technology development and implementation.
• Formulate and execute strategies for fostering engagement with the external community and the university; establish and sustain external liaisons to represent the department and university at events and gatherings.
• Assist students in making sound decisions and choices by offering guidance on a variety of topics, such as academic progress, academic program policies, career aspirations, accessibility, and community expectations, among others. Problems may require escalation to a senior advisor.
• Provide students with updates on scholarship and research opportunities, make grant recommendations, and potentially award grants.
• Represent the unit or department and advise students and other departments as subject matter experts.
• Capable of directing, establishing, and participating in the evolution of organizational change and business practices to enhance workflow and processes.
• Capable of supervising, analyzing, and aiding in the development of budgets and financial processes.
• Contribute significantly to project teams.
• Supervise and instruct temporary laborers, volunteers, students, and other staff members.

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Benefits of Student Services Officer Jobs:

• Student Support: Student Services Officers occupy a prominent position in the provision of assistance to students. They provide support in the form of academic advising, counseling, and guidance, aiding learners in navigating their academic programs and surmounting obstacles.
• Enhanced Student Experience: Student Services Officers contribute to an overall positive student experience by providing individualized assistance and attending to students’ concerns. This may result in increased retention and student satisfaction.
• Academic Advising: Academic advising is frequently rendered by Student Services Officers. In this capacity, they assist students in devising course schedules, selecting disciplines or concentrations, and arriving at well-informed choices regarding their academic and professional trajectories.
• Career Guidance: Providing career guidance constitutes a fundamental component of the position. Student Services Officers play a crucial role in facilitating the transition of students from academia to the professional world by offering guidance on career exploration, resume development, and interview preparation.
• Crisis intervention and counseling: In instances of emotional distress or crisis, Student Services Officers may be duly trained to offer counseling and support. Students can be linked with suitable resources and services that cater to their mental health and overall well-being.
• Student Engagement and Activities: The Student Services Officer is frequently tasked with the coordination and advertisement of extracurricular organizations, events, and activities. By encouraging active participation and nurturing a sense of community, this improves the overall student experience.
• Student Advocacy: Student Services Officers may act as advocates for students by communicating with faculty and administration to ensure that students’ concerns are addressed and their voices are acknowledged, and by addressing the needs of students.
• Administrative Support: Student Services Officers frequently provide administrative support by aiding in the execution of duties about student records, enrollment, and various logistical facets. This contributes to the institutional smoothness of the educational establishment.
• Diversity and Inclusion Initiatives: Student Services Officers may be active participants in endeavors aimed at fostering inclusivity, equity, and diversity among the student body. This may entail the development of resources and programs designed to assist underrepresented groups.
• Professional Development: Opportunities for professional development are available to those who work in student services. This may involve attending conferences and seminars and remaining current on developments in higher education.
• Contributing to Institutional Success: Effective student support is a significant factor in bolstering the overall success of an educational institution. The institution’s standing and reputation are enhanced positively by increased levels of student retention and satisfaction.
• Skill Development: The position of a Student Services Officer provides the opportunity to cultivate a wide range of proficiencies, such as counseling, problem-solving, organization, and communication. These competencies are applicable and advantageous in a variety of professional contexts.

Desired Qualification:

• Program administration experience with graduate students and postdoctoral researchers.
• Administration of NIH training grants both before and following receipt of the award.

Education & Experience (Required):

Three years of relevant experience and a bachelor’s degree, or an equivalent combination of education and experience.

Knowledge, Skills, and Abilities (Required):

• Proficient communication abilities to convey information to internal and external audiences, client groups, and management clearly and efficiently.
• Proficient time management and multitasking abilities.
• Proficient in both analysis and problem-solving.
• Proficient computer abilities, encompassing familiarity with the Microsoft Office Suite.
• Superior customer service abilities.
• Proficiency in computer systems and technology is pertinent.
• Comprehending financial transactions is essential.
• Capability to ensure and implement adherence to external regulations, and financial, legal, and university policies.

Physical Requirements for Student Services Officer Jobs:

• Sit frequently and complete computer duties at a desk.
• Perform manual tasks such as standing, walking, twisting, grasping, operating a telephone, sorting and filing documents, writing by hand, lifting, carrying, pushing, and pulling objects with a maximum weight of 10 pounds.
• The University will furnish reasonable accommodations to any employee with a disability who necessitates such accommodations to carry out the fundamental duties of their position, under their legal obligations.

Work Standards:

• Interpersonal Skills: Exhibits proficiency in collaborating effectively with clients, Stanford colleagues, and external organizations.
• Foster a Culture of Safety: Exhibit unwavering dedication to individual accountability and the significance attributed to safety; Effectively convey apprehensions regarding safety; Implement and advocate for safe practices by acquired knowledge and training.
• An individual is required to adhere to and is subject to all relevant policies and procedures of the University, which include, but are not restricted to, the policies about personnel and those detailed in the Administrative Guide of the University.

More Info

Stanford University furnishes salary ranges that reflect the institution’s reasonable anticipation of remunerating for a given position in good faith. The compensation package extended to the chosen individual will be established in consideration of various elements, including but not limited to the position’s scope and responsibilities, the candidate’s qualifications, the availability of departmental budget, internal equity, geographic location, and external market pay for comparable jobs.

The University shall ensure that applicants and employees with disabilities are provided with reasonable accommodations by its legal obligations. To request reasonable accommodation for any phase of the application or hiring procedure, please email stanfordelr@stanford.edu to reach Stanford University Human Resources.

Stanford is an affirmative action and equal employment opportunity employer. Without regard to any legally protected characteristic, including but not limited to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status, all qualified applicants will be given equal consideration for employment.

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