Chargeback Disputes Analyst Jobs in USA

Chargeback Disputes Analyst Jobs in USA 2024 – Visa Sponsorship

TikTok is in search of a committed and meticulous chargeback dispute analyst to become a member of our finance department. We extend an invitation to international candidates seeking stimulating career prospects in the United States who are in need of visa sponsorship to submit an application. By doing so, you can assist us in safeguarding our financial interests through the management and resolution of chargeback disputes.

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Details of Chargeback Disputes Analyst Jobs in USA

  • CompanyTikTok
  • Job PositionChargeback Disputes Analyst
  • Job Types: Full-Time or Part-Time
  • Education: Bachelor, Diploma, or Secondary, which is as prescribed below.
  • Gender: Male or Female
  • Minimum Experience: Minimum 1–3 Years of Experience
  • Salary: $77,688–$121,777 a year
  • Location: Mountain View, CA 94041, USA

Responsibilities of Chargeback Disputes Analyst Jobs

  • Conduct investigations and oversee chargeback disputes, which entail duties such as evidence collection, document review, and dispute response preparation.
  • Maintain structured records pertaining to chargeback cases and documentation associated with disputes.
  • Disagreements and information gathering, as well as communication with internal and external stakeholders (including customers and financial institutions), are all components of this process.
  • Conduct an examination of chargeback data in order to discern patterns and possible avenues for enhancing the process.
  • Prepare summaries and reports regarding chargeback disputes and their resolutions.
  • Ensuring adherence to payment card industry regulations and chargeback best practices constitutes compliance.

Benefits of Chargeback Disputes Analyst Jobs

  • Development of Analytical Skills: Chargeback Disputes Analysts conduct routine investigations into disputes, evaluations of documentation, and analyses of transaction data to ascertain the legitimacy of chargeback claims. This position cultivates analytical proficiencies, encompassing problem-solving, critical thinking, and meticulousness.
  • Industry Knowledge: Chargeback Disputes Analysts acquire a comprehensive understanding of the credit card networks, payment processing systems, and regulatory obligations pertaining to chargebacks. Possessing this specialized knowledge may result in opportunities for career progression within the financial services industry.
  • Improving Customer Service: The process of resolving chargeback disputes frequently necessitates correspondence with cardholders, financial institutions, and merchants in order to collect pertinent information and address concerns. This interaction fosters the development of customer service and interpersonal skills, thereby contributing to the overall growth of one’s professional career.
  • Expertise in Risk Management: Chargeback Disputes Analysts evaluate the financial loss-mitigating potential of chargeback claims and implement corresponding mitigation strategies. This risk management expertise is applicable to numerous industries besides finance.
  • Problem-Solving Challenges: Chargeback disputes present intricate problem-solving challenges that necessitate ingenious approaches and diplomatic maneuvers in order to achieve mutually agreeable resolutions for all parties concerned. Conquering these obstacles fosters a feeling of fulfillment and cultivates fortitude.
  • Career Development Prospects: With the growing adoption of electronic payment systems by businesses, there is anticipated to be a heightened need for proficient chargeback dispute resolution specialists. Analysts of chargeback disputes have the potential to progress to managerial or supervisory positions or establish themselves in related industries like fraud prevention or compliance.
  • Contribution to Revenue: Protection Analysts aid in the protection of the revenue streams and profitability of their organizations through the efficient management of chargeback disputes. Employers frequently acknowledge and value this contribution to financial stability.
  • Continuous Learning: Additionally, payment processing technologies and industry regulations are in a constant state of evolution, necessitating ongoing education. Maintaining awareness of chargeback dispute resolution analysts regarding industry trends, chargeback rule updates, and emergent fraudulent schemes is crucial for cultivating an environment that promotes ongoing education and career growth.
  • Opportunities for Remote Work: Numerous organizations provide Chargeback dispute analysts with the ability to work remotely, which affords them flexibility and a healthier work-life balance. Individuals who desire greater independence and the flexibility to operate from any geographical location with an internet connection may find remote positions attractive.
  • Competitive Compensation: Chargeback Disputes Analysts generally receive remuneration and benefits packages that are competitive in nature. These packages are designed to be commensurate with the specialized skills and knowledge necessary for the position.

Qualifications:

  • Preferred qualifications include a bachelor’s degree in finance, accounting, or a closely related discipline.
  • Financial Expertise: It is advantageous to possess prior experience in chargeback disputes, financial analysis, or fraud prevention.
  • Proficient in Analysis: Proficient in problem-solving and analysis.
  • Proficient communication abilities, encompassing both written and verbal aptitudes, are essential for the purposes of dispute resolution and reporting.
  • Obsessed with detail: Thorough attention to detail in the documentation and analysis of chargebacks.
  • Visa sponsorship is a legal requirement for employment in the United States.

Why TikTok:

  • Join an organization recognized for its pioneering efforts in the fields of technology and social media.
  • Career Development: Prospects for professional advancement and progress within the institution.
  • Make a contribution to a worldwide platform that is utilized by millions of individuals.
  • We provide compensation and benefits that are competitive in nature.

We strongly advise detail-oriented professionals who are interested in securing visa sponsorship for a Chargeback Disputes Analyst position in the United States to consider job opportunities with TikTok via their official channels.

  1. How do I become a chargeback analyst?

    To become a chargeback analyst, one typically needs a degree in finance, business, or a related field. However, it is more important to have relevant experience in payment processing, fraud detection, or financial services, along with strong analytical and problem-solving skills.

  2. In the USA, what is a chargeback? 

    When a customer disputes a transaction, the merchant or the cardholder’s issuing bank can initiate the chargeback process. Either the merchant or the cardholder’s issuing bank can initiate the chargeback process. Merchants typically incur a fee from the card issuer when a chargeback occurs.

  3. What is the job of a chargeback analyst? 

    Chargeback analysts are financial investigators. Their primary task is to investigate disputed transactions, aiming to understand the underlying causes of disputes and explore potential solutions or preventative measures.

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